Terms & Conditions

 

Click Here for our Terms & Conditions - these apply to cosmetic surgery and weight loss management procedures.  You will sign the terms and conditions at your consultation when you receive your Personal Quotation and Patient Information Booklet.  The Patient Information provides lots of useful advice about the procedure you are considering so that you can make a fully informed choice about your surgery. 

 

Online Shop Policies

 

Delivery

 

All online orders require one to two business days to process before shipping. Business Days are Monday through Friday, excluding holidays determined by common and other freight carriers. Expected delivery time is usually between 5 – 7 days. If an item is out of stock we will notify the consumer by telephone or email, we will either offer a replacement or a new date of delivery. If this is deemed unsatisfactory by the consumer they will be given a full refund.

 
Refund and Returns

 

The procedures, set out here, to cancel an order or return an item do not affect your right to reject faulty goods. Cash refunds can only be made to the payment card used to purchase the goods. As a consumer you have the right to a 7 day cooling off period where you can choose to refund the item if it is deemed unsuitable. If you wish to return the goods you have a duty to keep them in your possession and to take reasonable care of them until you return them. Please telephone us if you would like to return your order on 0121 445 7500, the return address is:

 

The Hospital Group Online Sales

Stoney Lane

Bromsgrove 

B60 1LY

 

Goods must be returned in their original condition, including immediate packaging. As soon as goods are returned to head office, a refund will be made onto the card of purchase within 3-4 working days. The cost for returning the goods will not be refunded, however the initial delivery charge incurred on the initial purchase will be. If an exchange is required we can re-send another item, for example send a different sized garment. The consumer will be required to return the original item, and then we will send a replacement with no additional postal charges.

 

More Information

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Cosmetic Surgery

Breast Enhancement (Boob Job), Facial Surgery (Face Lift), Fat Removal (Liposuction), Abdominoplasty (Tummy Tuck) Information and other Plastic Cosmetic Surgery


Breast Augmentation (Enlargement)

One of the most popular cosmetic surgery procedures, commonly referred to by many as a breast enlargement or “boob job”. The procedure can help women who are naturally small busted or have noticed a change in their size which could be due to weight loss or pregnancy.
More about Breast Augmentation

Breast Uplift (Mastopexy)

This cosmetic plastic surgery procedure helps breasts that may be pendulous as a result of a relaxation of the ligaments. They may have lost their volume and tone due to weightloss or breastfeeding, or the nipples may point downward.
More about Breast Uplifts


Breast Reduction (Mammoplasty)

Breast reduction is a form of cosmetic surgery that can help to relieve the constant backache or shoulder pain that women with large breasts can suffer.
More about Breast Reductions

Face Lift

This cosmetic surgery procedure can help reduce wrinkles and saggy skin and thus rejuvenate your appearance.
More about Face Lifts

Nose Reshaping (Nose Job)

A cosmetic surgery procedure called Rhinoplasty or Nose Job can help to reduce the length, width or shape of the nose to provide a more pleasing shape.
More about Rhinoplasty

Ear Reshaping (Ear Surgery)

This cosmetic plastic surgery procedure called Otoplasty is popular with both men and women whose ears are protruding or overly prominent.
More about Ear Surgery

Liposculpture (Lipo)

The cosmetic surgery procedure often referred to as Lipo is a technique to remove fat from specific areas of the body. Liposculpture is almost the same as Liposuction in terms of fat removal, but leaves a smoother contour and therefore provides a better end result.This form of cosmetic surgery can improve areas including the chin, abdomen, buttocks, hips, thighs and knees.
More about Liposuction


Abdominoplasty (Tummy Tuck)

A plastic surgery procedure often referred to as a Tummy Tuck, is used for the removal of excess skin and fat from the lower abdomen.
More about Abdominoplasty


Brow lift Surgery

A Browlift is an operation to lift the forehead and raise upper eyelids, reducing frown lines.
More about Brow Lifts


Thigh and Arm Lift Surgery

A cosmetic surgery procedure to remove excess skin from the upper arm (commonly known as “bat wings” or the thigh. This procedure can be very effective to remove excess skin following dramatic weight loss.
More about Arm and Thigh Surgery


Blepharoplasty (Eye Bag Removal Surgery)

Plastic surgery for those wanting to remove the bags under their eyes, providing a brighter look to the face.
More about Blepharoplasty


Eyelid Surgery

Surgery to remove excess skin and fat around the eyes to give a more youthful appearance.
More about Eyelid Surgery

 

 

 

Surgery & Treatments

Plastic Surgery

Weight Loss Surgery

Hair Loss

Laser Treatments

Body and Facial Treatments

Dental Surgery

Our clinics

We have 19 hospitals and clinics around the UK and Ireland  Spain   World 

 

Call us 08457 626 727

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